We seek to customise our Master Vendor service for each client by using a Balanced Scorecard approach that ensures the needs and concerns of all client stakeholders are fully understood and addressed within the scope of a formal Service Level Agreement (SLA).
Our market-leading Quality Improvement Programme is strongly client-focused and driven by agreed Balanced Scorecard metrics to ensure our ability to achieve agreed KPIs and to mentor and performance manage other suppliers to the same standards.
In summary, a Master Vendor agreement with DRC offers the following benefits:
Measurable reduction of costs, through providing quality agency workers for less
Measurable reduction of indirect costs by working with our clients to streamline, and performance manage the supply chain process
Application of industry-leading candidate vetting and screening processes, ensuring consistency in the high quality of agency worker introduced to our clients
Application of a tried and tested candidate attraction strategy which has been implemented across over 100 contracts, ensuring that all agency workers are of the highest standard
Dedicated account management ensuring a genuine partnership working relationship
Detailed and consultative implementation processes
High quality management information detailing all information required in order to manage every aspect of a client's medical workers expenditure and the performance of DRC Locums and other suppliers
Dedicated support of the industry's most knowledgeable specialist medical recruiters with a track records of successfully servicing multiple NHS framework agreements since 2005
